Privacy Policy

Privacy Policy

Effective Date: [July 27th, 2026]

Privacy Policy

Essa Travel Company (“we,” “our,” or “us”) respects your privacy and is committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains what information may be collected when you visit our website, how it is used, and the choices available to you regarding your information.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Our website is intended primarily for informational purposes. We do not collect sensitive personal information directly through this website, and we do not offer:

  • Online travel booking or reservation forms
  • User account registration
  • Newsletter subscriptions
  • Direct online payment processing

Like most WordPress websites, our website automatically collects limited technical information necessary for website operation, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website
  • Cookies and similar technologies used for website functionality and performance

This information is collected automatically through standard website technologies and may be used to maintain, secure, and improve our website.

Client Services and Secure Third-Party CRM

Although our website provides information about our travel advisory services, all official client intake, traveler profiles, itinerary planning, passport information, visa documentation, payment information, and other sensitive personal data are collected and managed securely outside of this website through our third-party Client Relationship Management (CRM) platform, Tern (tern.travel).

Accordingly:

  • Our website does not collect or store passport information.
  • Our website does not collect payment card information.
  • Our website does not process travel bookings.
  • Our website does not store traveler profiles or travel documents.
  • Our website is not intended to receive or transmit sensitive personal information.

Clients should only submit travel documents, identification, payment information, or other confidential information through the secure systems we specifically provide, including our Tern client portal.

Information submitted through Tern is governed by Tern’s own Privacy Policy, Terms of Service, and security practices.

Third-Party Travel Content and Co-Branded Experiences

Our website may include links to travel planning resources, destination pages, itineraries, pricing tools, and other digital travel experiences provided through our partnership with Approach Guides.

These co-branded experiences may display Essa Travel Company’s branding and contact information while operating on technology, infrastructure, or services provided by Approach Guides or its partners.

Depending on the features available within those experiences, visitors may interact with travel content, itinerary information, pricing, inquiry tools, or other services that are managed outside of this website.

Information collected through these third-party services is governed by the applicable privacy policies and terms of those providers rather than this Privacy Policy. We encourage you to review the privacy practices of any third-party service before providing personal information.

Cookies and Similar Technologies

Our website uses standard WordPress cookies and similar technologies to:

  • Ensure proper website functionality
  • Improve user experience
  • Monitor website performance
  • Analyze general website traffic
  • Enhance website security

Most web browsers allow you to control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

How We Use Information

Information collected through this website may be used to:

  • Operate and maintain the website
  • Improve website functionality
  • Monitor website security
  • Diagnose technical problems
  • Analyze general website usage
  • Respond to legitimate inquiries

We do not sell your personal information.

Third-Party Services

Our website may contain links to or integrate services provided by third parties, including but not limited to:

  • Tern (secure client relationship management platform)
  • Approach Guides (co-branded travel content and microsites)
  • Website hosting providers
  • WordPress plugins
  • Analytics providers (if enabled)
  • Embedded maps, videos, or other third-party content

When you access a third-party website or service, your information is governed by that provider’s own privacy policy and terms of use rather than this Privacy Policy.

Data Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect the information processed through our website from unauthorized access, disclosure, alteration, or destruction.

Because our website is informational in nature, sensitive client information—including passport details, government identification, payment information, and travel documentation—is intentionally not collected or stored on this website.

Instead, such information is handled through secure third-party systems designed specifically for client management and travel planning.

While no method of electronic transmission or internet storage is completely secure, we strive to use commercially reasonable measures to help protect the information under our control.

Data Retention

Technical website information, server logs, and related operational data are retained only for as long as reasonably necessary to maintain website functionality, improve security, resolve technical issues, and comply with applicable legal obligations.

Your Privacy Rights

Depending on your jurisdiction and applicable privacy laws, you may have rights regarding your personal information, including the right to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of personal information where permitted by law
  • Request restrictions on certain processing activities
  • Object to certain uses of personal information
  • Request information regarding how your information is processed

Because this website collects only limited technical information, requests relating to information submitted through Tern or other third-party providers may need to be directed to those providers.

To exercise any applicable privacy rights relating to information under our control, please contact us using the information below.

Children’s Privacy

This website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children through this website.

If you believe a child has submitted personal information through this website, please contact us so we may take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or website functionality.

Any revisions will become effective when posted on this page, and the Effective Date will be updated accordingly.

Contact Information

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Essa Travel Company

Email: essatravelco@gmail.com

Phone: 928-446-0410

Business Address: 5900 Balcones Drive
STE 100
Austin, TX, 78731, US

By using this website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.